Florida hotel touts focus on ‘people before policies’ — Business Management Daily: Free Reports on Human Resources, Employment Law, Office Management, Office Communication, Office Technology and Small Business Tax Business Management Daily

Florida hotel touts focus on ‘people before policies’

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At the Hyatt Regency Clearwater Beach Resort & Spa on Florida’s Gulf Coast, 70% of management positions are filled internally, and 18 employees were promoted into manager roles over the past year.

HR execs there credit the resort’s “people before policies” philosophy, which includes a focus on training and developing employees so they’ll have the skills they need to become leaders in the hospitality industry when manager jobs open up.

The organization also gives em­­ployees a free stay at Hyatt Hotels around the world, and offers them half-price meals at Hyatt restaurants.

Employees also are encouraged to volunteer in the local community; the resort’s workers have logged 500 hours of community service in the past year.

Contact: Farley Kern of Hyatt Hotels, (312) 780-5506.

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