by Heather Lloyd-Martin
I had to fire a vendor today.
When it comes to giving someone the ax, I am a far cry from Donald Trump. Did I get pleasure from the experience? Heck no. Did I lose sleep over the decision? Sure.
Did it need to be done? Yes.
Fortunately, I’ve (finally) learned when to fire someone—and how to do it well.
Chances are, you’ll have to fire a vendor someday. The writer who misses deadlines. The accountant who doesn’t return your calls. The consultant that isn’t teaching you anything new. It’s never easy—no matter why you have to let them go.
Looking back, I’ve made many “I should have fired them sooner” mistakes. There was the vendor who bad-mouthed me to clients and colleagues. (And yes, my clients and colleagues told me what she said.) There was the flaky vendor who would do a half-assed job, make lots of mistakes, and charge me for fixing the mistakes she made. And then there was the vendor who was so ru...(register to read more)