Question: "We're hiring a receptionist for our new business. Originally we were looking for the sunniest, friendliest person we could find, but then someone mentioned that with the number of aggressive vendors and solicitors we might have coming in, plus unexpected visitors, that person will need to have a very firm hand and not be afraid to lay down the law, so to speak. Now I'm not quite sure what sort of personality we should be leaning toward. What works best on the front desk?" - Martin, Office Manager
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