Q: “Without meaning to, I have created a big problem with my manager. I have doubts about his technical skills and feel that he needs more training. Since I didn't want to tell him this, I decided to take some of my technical concerns to his boss.
“His boss escalated our conversation into a formal discussion with human resources. As a result, my manager is now aware of my feelings about his technical ability. I didn’t intend for this to happen, so how can I repair our relationship?” Worried
A: Complaining about the boss is always a risky proposition, so anyone considering that step should carefully weigh the potential benefits against the potential cost. Even if your concerns are valid, your manager probably feels that he has been sandbagged. Since this was not your intention, the first step towards recovery may be a sincere statement of regret.
For example: “I want you to know that when I talked with your boss, I wasn’t trying to get you in trouble. I had no idea that he was going to get HR involved. In the future, I can assure you that I will bring any concerns directly to you. I hope this misunderstanding won’t adversely affect our working relationship.”
After that, just give things time to settle down. As long as you keep communications positive, your manager’s resentment is likely to fade.
Escalating issues with your manager is always a career risk. Here are some things to consider: Should You Complain about Your Boss?