starts with an engaged manager. It’s important to know the general “wants” of employees, but it’s better for supervisors to connect with the specific needs of each worker. Consultant Mel Kleiman suggests managers need to regularly ask themselves these four questions about each of their employees:
1. What does that employee want from his or her job?
2. What is stopping that employee from having what they want?
3. What can I do to help that employee get what they want?
4. Is what the employee wants possible?