Hiring salespeople? Go for the really snooty ones — Business Management Daily: Free Reports on Human Resources, Employment Law, Office Management, Office Communication, Office Technology and Small Business Tax Business Management Daily
Researchers at the University of British Columbia found that “rude sales associates can actually drive sales” in luxury retail settings. The theory: Brush-offs from snobby clerks may increase customers’ desire for acceptance, motivating them to spend more than they would have otherwise.
Robert Mnookin knows how … and this Harvard Law professor, international negotiating expert and bestselling author will share his secrets for how you can successfully negotiate with people you don't trust – or even like....Click here to find out more.