Hiring salespeople? Go for the really snooty ones — Business Management Daily: Free Reports on Human Resources, Employment Law, Office Management, Office Communication, Office Technology and Small Business Tax Business Management Daily
Researchers at the University of British Columbia found that “rude sales associates can actually drive sales” in luxury retail settings. The theory: Brush-offs from snobby clerks may increase customers’ desire for acceptance, motivating them to spend more than they would have otherwise.
Employers are about to be hit with the biggest change to U.S. wage-and-hour law in more than a decade. Will your organization be ready to comply? Don't get caught flat-footed by the U.S. Department of Labor's highly controversial rewrite of the overtime exemption rules....Click here to find out more.