Hiring salespeople? Go for the really snooty ones — Business Management Daily: Free Reports on Human Resources, Employment Law, Office Management, Office Communication, Office Technology and Small Business Tax Business Management Daily
Researchers at the University of British Columbia found that “rude sales associates can actually drive sales” in luxury retail settings. The theory: Brush-offs from snobby clerks may increase customers’ desire for acceptance, motivating them to spend more than they would have otherwise.
The legal and financial risks of mishandling employee expense reimbursements have spiked in recent years. And the IRS is in the middle of a wide-ranging audit crackdown on employment-tax issues. Would your books survive an IRS spot-check?...Click here to find out more.