Who trains your new employees? Chances are your new hires get at least some on-the-job training from experienced, high-performing team members. Those same veterans are also often the employees who are chosen to attend advanced training programs, and then asked to share their new knowledge with their colleagues. But are they good trainers?
Some folks are naturals at teaching, and others aren't. But by following a few simple steps, you can tap into any team member's subject expertise when you need to train new hires and co-workers. Here's what the training pros recommend:
- Find out what trainees will need to know. This sounds more obvious than it is. Hours of on-the-job training are wasted because they're not targeted, or relevant, to the trainee.
This is a trap to watch out for when seasoned experts train new employees. Your veterans' skill and knowledge are important to your team. But they can't — and don't need to — be tra...(register to read more)