Words matter when the threat of lawsuits looms. Plaintiffs’ lawyers love to get their hands on company documents to search for damning evidence.
Case in point: General Motors, which recently had to recall 15 million vehicles with potentially defective ignition switches—and pay a record $35 million fine for its handling of the problem.
According to an Associated Press report, GM is so worried about future litigation that it has ordered employees to stop using 68 specific terms in internal correspondence relating to safety issues. Among them:
- Rolling sarcophagus.
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- Are we liable for injuries to the cleaning crew?