Is there really such a thing as "constructive criticism"? It's certainly no easy task to criticize someone's work without giving offense. But it's also not easy to put up with substandard work rather than face an employee with criticism of his or her performance. Successful managers are the ones who've decided that the discomfort of giving criticism is less painful than the consequences of.
Here's what you'll see if you watch them in action.
A good mix of positive and negative feedback. It's all too easy to focus only on problems and take no notice of the parts of the job that are being done well. Successful managers recognize good performance on a daily basis—and they remember that for most employees, the good moments are more numerous than the performance shortfalls. It's much easier for employees to listen to constructive criticism when they know that their managers sincerely value them and their contribu...(register to read more)