What you do or don't do during periods of change determines how many good employees stick around, and what kind of attitude they will hold about the enterprise long after the cause of the difficult times has been forgotten. Here are some actions you can take that will make a big difference:
Model the behavior you want to see. If you are calm, trusting, even-tempered, and positive, you will see your behavior mirrored in the actions of your subordinates. This will not be easy, for you will be feeling stress, too.
Keep your people busy. Make sure everyone stays focused on short-term goals and priority tasks. Take pride in meeting the group's deadlines and production quotas, and celebrate its achievements. Use extra time for cross-training; it will help you minimize the effects of absences or resignations.
Encourage your employees to come up with new ideas for improving output. Implement them right away. The ideas will benefit ...(register to read more)