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When your boss asks you to take sides

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in Workplace Communication,Workplace Conflict

For the past three years you've supervised a key depart­ment of a small enterprise. You like the job and your co-workers—and you'd like things to stay that way.

But your boss, Mike, has been unhappy about the performance of one of your fellow managers, Edwina. She's been doing a decent, dependable job for a long time—certainly longer than Mike, who has been with your enterprise for less than a year.

But Edwina has been resisting almost all the changes Mike has tried to introduce. At one meeting on employ­ee involvement she said, "You're asking me to throw away all my years of experience in favor of the half-baked ideas of someone fresh out of some two-bit tech­nical school—and I'm not going to do it."

Edwina's outspokenness and resistance to change are running headlong into Mike's eagerness to make a big impact at the enterprise. You see value in both positions. There have been some impressive improve­ments in the department...(register to read more)

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