by James Campbell Quick
Most incidents ofcould have been prevented. A supportive workplace, in fact, is one that works daily to keep violence at bay, using a three-stage strategy of primary, secondary and third-level prevention.
Primary: Establish norms
HR leaders can practice “primary prevention” to remove conditions that might cause people to violently retaliate against the company, their bosses or co-workers. Primary prevention relies on good selection, good training and good supervision.
Good selection: You can’t weed out every potentially violent employee, but you can select employees with the right skills and abilities, and place them in the right jobs. That helps prevent workplace incidents born of employees’ frustration.
Good training: Every new employee should be “socialized” through systematic onboarding. Train them on the norms and expectations of the workplace, from the importance of punctuali...(register to read more)