When seldom is heard an encouraging word — Business Management Daily: Free Reports on Human Resources, Employment Law, Office Management, Office Communication, Office Technology and Small Business Tax Business Management Daily

When seldom is heard an encouraging word

by on
in Leaders & Managers,Performance Reviews

If you hold all your positive comments for year-end appraisals, employees will have to travel a long distance on just one tank of praise.

Better: Schedule regular praise pit stops along the way, not just when the calendar indicates it’s review time.

Make praise a priority—even for those you don’t supervise. If another manager’s secretary has gone out of his or her way to get you a report on time; if another department came through with figures a day earlier than deadline; if support your department received from elsewhere in the company surpassed expectations; be liberal with your praise.

Don’t just pat the recipient on the back. Pass the word to his or her supervisor too. Better: Send a written note to both of them. You’ll attract the indirect benefit of being labeled a manager who knows how to motivate people, even those you don’t have immediate control over.

Note: Make sure you praise the performance, not the person, so they know what they did right and repeat it.

Leave a Comment