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Balance your time better

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Fewer than 10% of executive leaders are pleased with how they spend their time.

The rest fall down in four ways:

  1. Crisis managers spend 67% more time on unanticipated flare-ups compared with the most efficient leaders.
  2. Schmoozers spend 17% more time with customers at the expense of communicating with their colleagues.
  3. Digital addicts spend 36% more time online and on the phone instead of face to face.
  4. Cheerleaders spend 45% more time on pep talks with their people while, by comparison, 39% less time with customers.

— Adapted from “Tip Sheet: Time Troubles,” 2013 McKinsey & Co. survey, Inc.

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