Most of us were never trained to listen well. Our schools teach reading, writing and speaking skills far more thoroughly than. In fact, the bad listening habits that develop as we grow up cause the average person's listening efficiency—how much of what we hear we understand and remember—to drop from 80 percent in grade school to 20 percent in adulthood.
Here are some of those bad habits:
- Pseudo-listening. We are all guilty of putting on a polite facade while our mind wanders. This happens frequently during large meetings, but it's also common in one-on-one conversations.
- Stage-hogging. Some folks don't listen because they are always talking. Our culture values good talkers, but researchers have found that the most powerful members of groups are superior listeners. They ask more questions and pay more attention to the answers than do other members.
- Selective listening. Often, we hear only parts of a mess...(register to read more)