Ask any group of managers about the most stressful parts of their jobs, and deliveringwill be near the top of the list. We worry, get anxious, try to escape by delaying. We wonder whether our own bosses will back us up if an employee complains. We get tense over using new and complicated forms and ranking systems. And we worry about legal implications if we make a mistake in either direction—being either too hard or too soft on an employee.
But ask any group of employees about what gives them stress, and they'll likely also talk about. The poor performers usually fear them, the average performers don't like them, and even the good ones often feel some apprehension. Both employees and managers feel stress for obvious reasons--fear of the unknown, anxiety about judging or being judged, worry about conflict, a sense of being in danger.
Here's what you can do as a manager to reduce th...(register to read more)
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