About one year ago, you hired Jim with high hopes. After a grueling search, you decided that he possessed the right mix of technical skills to plug a hard-to-fill hole in your company. You were thrilled.
With each passing month, however, Jim proved increasingly problematic. His inconsistent work product, petulant attitude and manipulative personality have led you to conclude that you made a hiring mistake.
You've tried to mitigate the situation. First, you met with Jim one-on-one to give him feedback.
When his performance didn't improve, you met with him again. This time, you brought in Hal, another technician who has a long track record of outstanding service at your organization. You trust Hal and you admire his work ethic and. Before the meeting, you told Hal that you hoped his positive nature would rub off on Jim.
With Jim and Hal in the room, you said, "I want the two of you to work together and learn from...(register to read more)