In times of economic uncertainty, everyone craves answers. Readers tell us that their workers are particularly anxious about their job security and financial future.
While it's tempting for some managers to downplay the dire short-term situation and focus on a rosy long-term outlook, that's probably not going to mollify your staff. They will not take comfort in vague reassurances of distant prospects for improvement.
Rather than sugarcoat the situation, confront it head-on. Discuss its impact on your business. Project how a prolonged recession will affect hiring, compensation, benefits and advancement opportunities.
Field questions from your team and give forthright answers. Admit what you don't know, but dignify their concerns and promise to update them promptly on new developments.