Two of your best technicians quit recently. In conducting their exit interviews, you learned that their primary reason for leaving was “poor.”
When you asked them to elaborate, they said that you weren’t the problem. But they viewed the company’s CEO and the senior vice president of your unit (who’s also your boss) as hypocrites who lacked appreciation for the staff’s hard work and willingness to forgo pay increases during the downturn.
Now you’re in a tough spot. If you share the results of your exit interviews with your boss, you fear the message will be, “Hey, it’s not my fault. I’m a good manager. You’re to blame!”
You know that the CEO’s favorite mantra is, “Don’t bring me problems. Bring me solutions.” By divulging the exit interviews results, you fear you’ll be branded a disloyal malcontent who’s spreading problems, not solutions.
It’s your responsibility to share information that can improve the work envir...(register to read more)