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Bottom-line idea: Use the 2x2x2 formula

by on
in Office Communication,Workplace Communication

After a disciplinary meeting with an off-site employee, use the 2x2x2 formula to ensure consistent follow-up.

Two days after the meeting, call the employee to review key points and ensure you’re both on the same page. Express faith in the person’s ability to improve performance and/or behavior. Two weeks after the meeting, call again to check in. Make sure the employee is on the right track to improve. Two months later, give a progress report and solicit employee feedback.

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