While you can’t dole out happiness pills, you can spread optimism to fortify employees against adversity. Make them feel they’re part of a winning organization, and they’re more apt to push themselves to excel.
Consider the power of the placebo effect. Research shows that subjects exposed to fake poison ivy tend to develop actual skin rashes and that people given coffee without caffeine grow more alert if told they’re drinking caffeinated brew.
If you insist that your unit consists of the smartest team in the business, and you back that up with statistics that your group’s productivity exceeds industry standards, then you can make believers out of your staff. They may produce better results because they’re convinced of their superiority.
After a setback, remind employees of their proven strengths. Highlight their track record of triumphs; don’t harp on a recent defeat. Dwelling on negatives might contribute to your workers’ lowly self-image—and.