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What you can learn from ‘Undercover Boss’

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in Best-Practices Leadership,Leaders & Managers

Perhaps you’ve seen the show Undercover Boss, in which an executive goes undercover and tags along with an employee during his or her daily tasks.You do not have to go to this extreme to find out what is going on in your department. But ask yourself when the last time was that you left your desk to walk through the cubicles or manufacturing floor or visit a customer or a client.

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