Many managers find nothing beneficial in the idea of conflict in the workplace. For them, conflict involves petty feuds among team members or a clash of personalities that makes for an unpleasant work environment. But there’s another way to regard conflict—and that’s as a healthy stimulus toward innovative business solutions and a freer atmosphere in which to constructively disagree about important issues.
David Roth, CEO of AppFirst and contributor to Forbes.com, says there are five things he’s learned about healthy conflict:
- It’s built on the rules and code of ethics established as part of company culture.
- Team members must get away from finger-pointing and work toward perceiving, understanding and respecting where others are coming from.
- Everyone’s opinion matters. They must be able to express them without fear of being bullied.
- There must be an understanding that if you don’t “win” you must respect that and get on board...(register to read more)