By Lee Polevoi
In some company cultures, open communication between managers and team members grows organically from leaders at the top, where people are encouraged to share ideas and concerns. Other companies set an official policy in place, by which everyone from the CEO down leaves their door open so employees can approach them with job-related issues and not fear any repercussions for their actions. Such issues might include:
• Difficulties concerning an employee’s own job performance or that of a team member
• Family issues that conflict with the demands of the person’s job
• A problem with the employee’s manager
The success of an open-door policy depends upon having a common sense set of rules and procedures, so that openness and transparency don’t lead to internal discord.
Having an open door promotes feelings of collaboration and respect between managers and team members. When employees feel comfortable...(register to read more)