Question: "At my job, 25% of our day is spent on administrative tasks, and 75% is spent making outbound sales calls to customers who are almost never happy to hear from us. Because of this, the staff is always stressed out and unhappy, and people quit all the time because of it, which makes it even harder on the rest of us. Sinceisn't much help with trying to boost morale, what can we do amongst ourselves to make this job more tolerable?" - Jennifer, Customer Service Representative
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