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How to create a culture of accountability

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in Leaders & Managers,People Management

Any small business can post its core values on the wall and remind employees about them daily. But if employees are never held accountable for these behaviors, they’ll just repeat transgressions over and over. “Accountability must be woven into the fabric of your organization," says Brian Bedford, co-author of the new book, Culture Without Accountability—WTF? What’s The Fix?

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{ 1 comment… read it below or add one }

Brandy D January 28, 2014 at 1:08 pm

Accountaibilty is an important part of changing behavior. However, there is one componet I find alarmingly missing from the article. Without proper process and skill building to support the behavior, holding someone accountable will get you no where. This could lead to unfavaorble consequences for someone not able to meet an accountiabity not becasue they were not held accountable, but becasue of lack of process, environmental concerns, or skill deficets to name a few. Looking at accountability in a vaccum might cause a good manager to lose good performers.


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