Room for improvement at the IRS — Business Management Daily: Free Reports on Human Resources, Employment Law, Office Management, Office Communication, Office Technology and Small Business Tax Business Management Daily

Room for improvement at the IRS

by on
in Small Business Tax

A new report says the IRS needs to improve efficiency for telephone and correspondence services. According to the Government Accountability Office (GAO), access to the IRS telephone help in 2013 remained at 68%, the same as it was in 2012.

Also, unanswered paper correspondence that was more than 45 days old increased to 47% in 2013, up from 40% in 2012. (GAO-14-133, Dec. 2013)

Related Articles...

    No matches

Leave a Comment