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The art of asking questions

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in Leaders & Managers,People Management

Curiosity propels the careers of many executives. By thirsting for information and opinion from their peers and em­­ployees, top managers can make better decisions.

Bill Kanarick has always enjoyed asking questions—and it has served him well. He’s senior vice president and chief marketing officer of Sapient Corp., a global services company based in ­Boston.

EL: What lessons have you learned about leadership?

Kanarick: You have to seek to satisfy your curiosity. It’s about having more questions than an­­swers. I can remember being in my parents’ house when they were moving out and we found my report card from when I was a 6-year-old kid. My teacher wrote, “Bill can be disruptive because he never stops asking questions.”

EL: But asking too many questions can annoy others.

Kanarick: Over time, you learn that there are questions that are more high-gain than not. Exploration is a funnel-like exercise where you start very widely a...(register to read more)

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