Dave Kerpen, a student of all things likeable and author of Likeable, posts a batch of tips from top managers and CEOs on what you should never say, including these “Office Space”-worthy gems:
- “I’m too busy.” Clearly, your employees think, what I’m doing is not important. Instead of blowing them off, ask your people who show up at a bad time to come back at a specific time when you’re available.
- “You’re the only one having a problem.” This one will break down an employee’s morale, isolate that person and destroy . Google the question and you will find others out there with similar issues.
- “I don’t care about that.” You need to care about every aspect of your operation, including the small stuff. Treat detail-oriented employees with respect and your staff will take pride in their work.
- “Don’t argue with me.” Arguing is a sure sign that an employee cares. And you may (gasp) be wrong.
- “Just let me do it.” Your company or unit will not grow if you try to do everything yourself.
- “You’re doing OK.” When employees ask for feedback, don’t just tell them they’re doing fine. Asking how they’re doing is a sign of potential, a desire to get better. Don’t throw that opportunity away.
- “I’m the boss!” If you need to pull rank, you’ve already failed as a leader.
— Adapted from “17 Things The Boss Should Never Say,” Dave Kerpen, LinkedIn.