• LinkedIn
  • YouTube
  • Twitter
  • Facebook
  • Google+

Don’t mince words

by on
in Leaders & Managers,People Management

Traveling emergency room doctor Mary Palmer believes that when the stakes are high, leaders have a “teachable moment” because people listen more intently.

If she suspects smoking, drugs or alcoholism, “I will look them in the eye and say, ‘You have to stop. Now. This is your chance. I have someone in the other room on oxygen who cannot breathe. They wish someone would have told them to stop.'”

Because she travels and can’t follow up, Palmer doesn’t know for sure if this works, “but I believe these patients hear me.”

— Adapted from “First Person,” interview with Amanda Long, The Washington Post Magazine.

Like what you've read? ...Republish it and share great business tips!

Attention: Readers, Publishers, Editors, Bloggers, Media, Webmasters and more...

We believe great content should be read and passed around. After all, knowledge IS power. And good business can become great with the right information at their fingertips. If you'd like to share any of the insightful articles on BusinessManagementDaily.com, you may republish or syndicate it without charge.

The only thing we ask is that you keep the article exactly as it was written and formatted. You also need to include an attribution statement and link to the article.

" This information is proudly provided by Business Management Daily.com: http://www.businessmanagementdaily.com/36977/dont-mince-words "

Leave a Comment