Question: "My department has been sharing space with another one. Their admin support is in a remote location out of state. Employees from this other department constantly interrupt me to ask where other employees are, where office supplies are, for help with a printer or scanner that isn’t working, taking delivery of their packages and lunches, etc. My boss has instructed me not to help them, as they technically have their own admin support. I have made them aware of my boss’s wishes, but they continue to ask me for help rather than relying on each other or the remote admins. I’m struggling with a response I can give when I get these requests that would be polite and friendly, but might help shut the door on future requests." — Kathy, Administrative Assistant
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