‘Thunderbolts’ make a staff nervous but prepared — Business Management Daily: Free Reports on Human Resources, Employment Law, Office Management, Office Communication, Office Technology and Small Business Tax Business Management Daily
Craig Fugate, the administrator of the Federal Emergency Management Agency (FEMA) since 2009, has been busy recently responding to questions about the flooding in Colorado. As an emergency manager in Florida, Fugate become known for his "thunderbolt" drills, in which he launched surprise disaster scenarios on staff members who were expected to react with the same speed and decisiveness as they would in a real situation. He is also credited with coining the term "Waffle House Index," a measurement of a disaster's severity as reflected by that restaurant chain's singular determination to open its stores during them.
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Do some of your employees require more "managing” than others? Do some enjoy pushing the limits, while others seem totally clueless about the problems they cause? From emotional drama queens to lazy slackers, all of these aggravating folks can be considered "Challenging Employees” — people who consume an inordinate amount of your time and energy, but are not really bad enough to fire....Click here to find out more.