‘Thunderbolts’ make a staff nervous but prepared — Business Management Daily: Free Reports on Human Resources, Employment Law, Office Management, Office Communication, Office Technology and Small Business Tax Business Management Daily
Craig Fugate, the administrator of the Federal Emergency Management Agency (FEMA) since 2009, has been busy recently responding to questions about the flooding in Colorado. As an emergency manager in Florida, Fugate become known for his "thunderbolt" drills, in which he launched surprise disaster scenarios on staff members who were expected to react with the same speed and decisiveness as they would in a real situation. He is also credited with coining the term "Waffle House Index," a measurement of a disaster's severity as reflected by that restaurant chain's singular determination to open its stores during them.
In most cases, workplace bullying is subtle and difficult to recognize. To deal with these issues effectively, managers must first differentiate true bullying from lesser forms of workplace aggravation. They should also recognize that bullying is a game that requires two players: dominators aggressively attempt to intimidate, while victims meekly comply....Click here to find out more.