All too often, leaders are blindsided because people on their team tell them what they want to hear rather than the truth about what’s going on. In a podcast, Shawn Hunter of Skillsoft’sDevelopment Channel tells how the space shuttle Challenger disaster revealed a huge gulf between engineers who knew the risks of equipment failure and those motivated to deliver good news to NASA’s brass.
Bottom line: Find employees in different silos or with different motivations who will tell you the truth.
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