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Survey finds admins aren’t happy

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in Admins,Office Management

The segment of U.S. workers least satisfied with their jobs includes customer service rep­­resentatives, office support supervisors and executive administrative assistants, according to the results of a survey by Monster.com.

The survey found that only:

  • 27% of administrative professionals are happy with their jobs.
  • 21% of customer service representatives are happy with their jobs.

About half of these workers said their employers did not provide time and training for their jobs, and managers failed to understand their skills and abilities. Another problem workers face is that they find it more difficult to find a job, and relocation is less of an option for them.

— Adapted from “Admins Aren’t Happy on the Job, Monster Survey Finds,” Jeffrey Quinn, Monster.

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