Question: “I’ve always wanted to send out a meeting invitation to our whole office to give some informal hands-on training on our copiers, since I see no reason that everyone should be so helpless when it comes to clearing jams, changing toner, and knowing their way around the screens. But my boss is against it; he sees all of that as the admins’ job, even though we waste a lot of time dealing with these very easy-to-fix problems. Am I the only one who thinks it’s necessary to train everyone on this, not just the admins?” – Sharon, Senior Assistant
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