About 15% of email at work is considered gossip, according to a Georgia Institute of Technology study. Gossip—defined as “the absence of a third party from a conversation”—was prevalent in email sent at all levels of organizations, including the CEO.
For tips on how HR can tame the office gossip beast, check out "The water cooler dies: Office gossip spreads faster online."
- Insist on HR oversight of disciplinary investigations
- Beware managers who participate in drive to unionize workers
- Porn on shared computer? Investigate carefully
- Employee being disciplined suddenly gets 'sick'? Don't fall for ruse invoking FMLA protection
- Don't tolerate threats, even if they occur during conversation about possible discrimination