It’s hard to be a boss for the first time, but Dan McCarthy, the director of Executive Development Programs at the University of New Hampshire, has some tips to help you out.
- Know it’s a new job. Managing takes a different skill set, so you’ll have to start in learning mode.
- Approach each employee as an individual. Get to know your employees well and read the book on “situational ” so you can manage each one the best way possible.
- Practice active listening. It’s the most important .
- Learn to deal with . You will have them, and you will have to deal with them consistently, effectively and discreetly.
- Show everyone respect. Never fail to treat your employees respectfully.
— Adapted from “25 tips for managing your first direct reports,” Daniel McCarthy, SmartBlog on Leadership.