Question: "I've been given an interesting assignment—my boss wants to start an 'alumni club' for ex-employees as part of a program to improve our office culture. His idea is that the club will make everyone seem more like a part of a family, and be useful in keeping contact with people who might again be valuable. To me, this seems like a lot of effort for little payoff when is busy trying to keep everyone here happy so they won't leave. What do you think?” – Sinead, Client Services Assistant
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