Entrepreneurs spend much of their day putting out fires related to customers, employees and money.
Fires happen. But the smartest companies work hard to prevent the same problems from rekindling again and again. How? By “leaving a fire extinguisher behind” after putting out any company fire, says Ed Hess, author of the new book Grow to Greatness.
“When you fight a business ‘fire,’ your job is much more than solving the problem,” says Hess. “It is to leave behind processes … to prevent the problem from happening again or to make it much easier to fix the problem if it does occur.”
Here are eight tips to keeping business blazes at a minimum, and how to respond when they do flare up:
1. Determine the cause of the fire once it happens. When you take time to really examine why a problem occurred, it’s much easier to fix and prevent next time. It also allows you to put the right tools in place to make sure the fire can be quickl...(register to read more)