An Asian couple is suing the owner of a Queens Hooters restaurant after they discovered the word “Chinx” printed in the customer ID field of their take-out receipt.
The Korean immigrants said the hostess and another Hooters worker were gawking and giggling at them, according to the racial discrimination lawsuit filed in Brooklyn Federal Court.
After an investigation, the hostess admitted to typing in the slur and resigned. An attorney for Hooters told the New York Daily News employees are permitted to refer to customers by an article of clothing or hair color to help workers remember who placed an order—but never by their race.
The lesson: Use this case as a reminder to employees who deal with customers. There is no place for such pranks.
- How to Fire an Employee the Legal Way: 6 Termination Guidelines
- Complaint + sudden criticism = retaliation
- Asleep--or whatever--on the job? It's safe to terminate
- Objective promotion process makes retaliation claim harder
- ADA alert: Define essential job functions before anyone requests reasonable accommodations