Have you ever tried to explain a problem to your help desk and just know that you’re not being understood? Do you need to provide assistance to people and know they are frustrated because the explanation doesn’t seem to make sense to them?
Windows 7 has the answer in the Problem Step Recorder. Find this tool by clicking on the Start button and typing “psr.” It looks like a sound recording panel when it opens. Click the Start Record button and repeat the steps that caused the problem (or describe the solution). When you’re done, click Stop Record.
Like what you've read? ...Republish it and share great business tips!
Attention: Readers, Publishers, Editors, Bloggers, Media, Webmasters and more...
We believe great content should be read and passed around. After all, knowledge IS power. And good business can become great with the right information at their fingertips. If you'd like to share any of the insightful articles on BusinessManagementDaily.com, you may republish or syndicate it without charge.
The only thing we ask is that you keep the article exactly as it was written and formatted. You also need to include an attribution statement and link to the article.
" This information is proudly provided by Business Management Daily.com: http://www.businessmanagementdaily.com/33058/have-you-ever-tried-to-explain-a-problem-to-your-help-desk-and-just-know-that-youre-not-being-understood "