Who interacts most with employees in an organization? The executives? HR? Maybe, but when an executive assistant gains the trust of employees, her desk becomes a “hot spot” of employee activity, where employees go to get answers on most topics related to the company, writes Jasmine Freeman, chief executive assistant to Joan Burge, founder and CEO of Office Dynamics.
Administrative professionals gather pieces of information about an organization over long periods of time, becoming familiar with the business, processes, equipment, schedules and calendars of the office. Of course, making everyone’s life easier can create dependency issues, so assistants should choose what tasks are worthy of their time, and delegate assignments to other administrators.
— Adapted from “Administrative Professionals: The Office Hot Spot,” Jasmine Freeman, The Huffington Post.