Best defense against harassment complaints: Robust policy and prompt investigations

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in Discrimination and Harassment,Human Resources

HR professionals can’t be everywhere at once, making sure no boss ever harasses a subordinate. It will happen, even in the best, most progressive organizations.

Protect against such nonsense with a robust anti-harassment policy. Prohibit all forms of harassment, not just ones that are clearly illegal. You don’t want any form of bullying going on. Back your policy with a commitment to promptly investigate harassment allegations.

Have several ways for employees to complain—make it so easy that no one has an excuse for failing to report offensive conduct. Never ignore a complaint that comes in through another avenue, such as a letter from an employee’s lawyer.

Immediately investigate every complaint, starting within one business day. If the allegations are true, leave no doubt that you’ll take action to correct the problem.

While the investigation is going on, separate the parties. Once it is complete, communicate your findings...(register to read more)

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