Avoiding ‘Talented Terrors’: 20 Questions to Help You Hire for Attitude

by on
in HR Soapbox

“If you don’t have a good attitude, we don’t want you, no matter how skilled you are. We can change skill level through training. We can’t change attitude.” — Herb Kelleher, co-founder of Southwest Airlines

Figuring out if applicants have the technical skills to perform a job is relatively easy. You run a test and look at the numbers. What’s more difficult is finding out whether a person has the personal characteristics that would make them successful AND someone co-workers wouldn’t go nuts working alongside.

Talented TerrorsNearly half of new hires (46%) fail within 18 months of being hired, according to research in Mark Murphy’s new book Hiring For Attitude.

Why do so many fail? It’s not a lack of technical skills (only 11% fail for that reason). Instead, 89% fail for attitudinal reasons—emotional intelligence, coachability, motivation and temperament.

You CAN have both. And while most companies do a pretty good job measuring the hard ski...(register to read more)

To read the rest of this article you must first register with your email address.

Email Address:

Leave a Comment