- Treat Them Like Grown-Ups. Years ago, I had a boss who insisted that all of her managers give people all the information they needed to make informed decisions for themselves. To do anything less than that was to act as if we, the managers, were the parents and the rest of the employees were children. Leaders need to engage in adult-to-adult conversations.
- Assume They Can Handle the Truth. One of the great movie lines of all time was in "A Few Good Men" when the Jack Nicholson character snarled, “You can’t handle the truth.” It’s a great movie line but it’s not usually true in real life. People can handle the truth better than the alternative. The truth allows them to make reality-based decisions.
- Don’t Dumb It Down. Does every argument need to be reduced to good vs. evil or us against them? Is it ever the case that one side is 100% right and the other 100% wrong? I guess those are rhetorical questions. There’s nothing more inauthentic than an intelligent leader making an incredibly simplistic argument. Good leaders don’t dumb it down.
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