This is one of those titles that when you read it, you might be saying, "Really?" Yes, really. There's a big difference between talking to people and talking with people. If you're the designated leader in your organization, that difference has a multiplier effect that can cut in either direction.
In a post a few weeks ago, I asked if you were a transmitter or a receiver. Transmitters talk to people. Receivers talk with people. Transmitters take the teaching stance. Receivers take the learning stance.
When you're the leader, you end up leading a lot of conversations in which multiple people participate. Sometimes you need to transmit to get a point across. That's talking to people. Most of the time, though, you're going to want to set things up so you learn from people and they learn from each other. That requires talking with people.
As the leader, you'll set the tone as to whether it's a talking to or talking with conversation.
Here are three ways to improve your communication skills by talking with people when you're the leader.
- Ask open-ended questions. Yes or no questions put people on the defensive and shut down options. Ask open ended questions. The best ones start with the word, what.
- Give your opinion last. If you go first, everyone else is likely to conform their input to yours.
What are your favorite tips for having a talking with instead of a talking to conversation?
- Talk half as much. Remember that we have two ears and one mouth for a reason.
Like what you've read? ...Republish it and share great business tips!
Attention: Readers, Publishers, Editors, Bloggers, Media, Webmasters and more...
We believe great content should be read and passed around. After all, knowledge IS power. And good business can become great with the right information at their fingertips.
If you'd like to share any of the insightful articles on BusinessManagementDaily.com, you may republish or syndicate it without charge.
The only thing we ask is that you keep the article exactly as it was written and formatted. You also need to include an attribution statement and link to the article.
" This information is proudly provided by Business Management Daily.com: http://www.businessmanagementdaily.com/31477/how-to-talk-with-people "