Motivate employees through better communication

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in Centerpiece,Leaders & Managers,People Management

by Greg Zumas

 

employees communicatingWhen it comes to retaining and motivating employees, compensation is important, but communication is key.

Especially for a company with a combination of on-site and virtual employees, regular, required communication between management and staff—and among peers—is essential.

StudyPoint, for example, has offices in Boston and Los Angeles, and half our employees work from home. Our 12-year-old company, which offers tutoring to college-bound teenagers, has a turnover rate of just 1% among employees who have been with us for more than a year. Our customer service rating is triple that of our largest competitor. Communication is the key.

Here are five strategies for employee retention and motivation that have worked for our organization.

1. Connect the work to a higher purpose

We’re a for-profit company with a social mission: to help kids get into college. Working for an organization that does good helps our employ...(register to read more)

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