by Greg Zumas
When it comes to retaining and motivating employees, compensation is important, but communication is key.
Especially for a company with a combination of on-site and virtual employees, regular, required communication betweenand staff—and among peers—is essential.
StudyPoint, for example, has offices in Boston and Los Angeles, and half our employees work from home. Our 12-year-old company, which offers tutoring to college-bound teenagers, has a turnover rate of just 1% among employees who have been with us for more than a year. Our customer service rating is triple that of our largest competitor. Communication is the key.
Here are five strategies forand motivation that have worked for our organization.
1. Connect the work to a higher purpose
We’re a for-profit company with a social mission: to help kids get into college. Working for an organization that does good helps our employ...(register to read more)