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Remember, any message can be forwarded. Tanya Battel, principal of Elite EAs, warns, “Never use email to complain about someone. I have heard so many stories about emails that never should have hit someone’s inbox (and the horror of the sender). Instead, seek out the person; ask if it’s possible to have a coffee ‘to chat about a couple of things.’”
Even the most hard-boiled negotiator has emotions. And understanding how to leverage yours — and your counterpart’s — can spell the difference between success and failure. While most negotiating training focuses on the rational side of negotiation, the emotional side has been neglected....Click here to find out more.