Is etiquette dead? Mind employees’ manners — Business Management Daily: Free Reports on Human Resources, Employment Law, Office Management, Office Communication, Office Technology and Small Business Tax Business Management Daily

Is etiquette dead? Mind employees’ manners

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in Business Etiquette,Workplace Communication

For today’s e-generation, the impersonal tools of email, texting and Face­­book have replaced the handshake deal and paper business card. The result, say many HR professionals, is millions of employees who have failed to develop the people skills necessary to conduct face-to-face business, get along with colleagues or impress the boss or board member.

To combat this trend, more corporate training departments are turning into pseudo charm schools. They’re sending employees to business etiquette classes (or hiring personal coaches) to put polish on everything from business correspondence and conversational skills to personal hygiene.

At stake: professionalism and credibility. Enrollment is booming at business etiquette schools.

 “The good news is that these skills can be taught,” says management coach and trainer JoAnn Corley. “It’s mostly a matter of teaching employees to be­­come more aware that they are alienating people wi...(register to read more)

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{ 2 comments… read them below or add one }

Riya Varma June 15, 2012 at 11:30 pm

Awesome Post. It feels good

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Rachel Miller June 14, 2012 at 6:06 pm

This post offers comprehensive guidelines that can effectively maintain or improve workplace etiquette with a little employee coaching. Great job!
http://www.impactlearning.com/solutions/training-programs/call-center-coaching/

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