A bigaxiom is: “It’s not important for my employees to like me; they only need to respect me.” Not true, says management consultant Mike Winstanley. He said it’s fine—even important—for managers to be liked by their employees.
Winstanley notes that Gallup Polls over the past 50 years have shown that the presidential candidate who was most likable won the race.
Here are four ways that managers can increase their “likability factor”:
- Become more friendly with employees and cut out the negative words. (“When you smile, people will naturally smile back.”)
- Become more relevant to employees by having more frequent contact with them.
- Be more empathetic to their needs and feelings. (“I understand that’s frustrating to you.”)
- Be real and admit your mistakes.
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